1. What is the minimum order quantity (MOQ)?
We offer a low MOQ, ranging from 1pc to 10pcs depending on the specific product requirements.
2. Can I request a sample before a bulk order?
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
3. What is the typical lead time for production?
Samples usually take 5-7 days, while mass production typically requires 3-4 weeks.
4. What shipping methods are available?
We usually ship via DHL, UPS, FedEx, or TNT. Air and sea shipping options are also available upon request.
5. Do you offer a warranty on your pool products?
Yes, we provide a two-year warranty for our products to ensure customer satisfaction and quality assurance.
6. Are your products certified?
Our products are fully compliant with international standards and carry CE, ROHS, FCC, and ERP certifications.