❓ Frequently Asked Questions
What are your core laboratory products?
We provide a comprehensive range of equipment including biological safety cabinets, fume hoods, centrifuges, biochemistry analyzers, medical refrigerators, and high-performance liquid chromatography (HPLC) systems.
How do you ensure product quality?
We implement a rigorous dual-quality inspection system including pre-production sampling for client approval and a comprehensive final inspection where each unit undergoes performance testing and safety certification (CE and ISO 13485).
What is your typical production capacity and scale?
We operate 22 specialized workshops covering over 930,000 square meters, ensuring a stable manufacturing capacity and the ability to produce up to 5,000 pieces per year for select equipment.
What are the available trade terms and payment methods?
We offer flexible trade terms including FOB, CIF, EXW, and DDP. Payments can be made via T/T (wire transfer), L/C (Letter of Credit), or credit card in various currencies like USD, EUR, and CNY.
What is the lead time for order delivery?
Standard products typically take 7-15 business days, while customized equipment requires 15-25 business days depending on specific project requirements.
Do you provide after-sales and technical support?
Yes, we provide a 12-month product warranty, remote technical guidance, on-site engineering support in select regions, and a fast supply of spare parts to ensure equipment reliability.
PNZ Fitness
