Frequently Asked Questions
What are the core products provided?
We provide a comprehensive range of equipment for medical diagnostics, laboratory analysis, and life sciences, including biological safety cabinets, fume hoods, biochemistry analyzers, medical refrigerators, and high-performance liquid chromatography (HPLC) systems.
How is product quality ensured?
We implement a dual-quality inspection system involving pre-production sampling for client approval and a comprehensive final inspection. Each unit undergoes performance testing and safety certification to comply with international standards like CE and ISO 13485.
What are the trade and payment terms?
We offer flexible trade terms including FOB, CIF, EXW, and DDP. Payment can be made via T/T (wire transfer), L/C (Letter of Credit), or credit card in currencies such as USD, EUR, and CNY.
What is the typical lead time for delivery?
Standard products typically take 7-15 business days, while customized equipment requires 15-25 business days depending on project requirements. Expedited delivery and global logistics tracking are available.
Is after-sales service and technical support available?
Yes, we provide a 12-month product warranty with maintenance service, remote technical guidance, and on-site engineering support in select regions, along with a fast spare parts supply.
What makes your manufacturing capacity competitive?
With 22 specialized workshops covering over 930,000 square meters, we ensure a stable and large-scale manufacturing capacity to meet global demand efficiently.
PNZ Fitness
