What are your core laboratory products?
We provide biological safety cabinets, fume hoods, centrifuges, biochemistry analyzers, medical refrigerators, and high-performance liquid chromatography (HPLC) systems.
How is product quality ensured?
We implement a dual-quality inspection system: pre-production sampling for client approval and a final performance testing/safety certification (CE and ISO 13485) before delivery.
What are the typical lead times for orders?
Standard products take 7-15 business days. Customized equipment requires 15-25 business days depending on specific project requirements.
What trade and payment terms do you accept?
We offer flexible trade terms including FOB, CIF, EXW, and DDP. Payments can be made via T/T (wire transfer), L/C (Letter of Credit), or credit card.
Do you provide after-sales technical support?
Yes, we provide a 12-month warranty, remote technical guidance, on-site engineering support in select regions, and fast spare parts supply.
Can your laboratory benches be customized?
Absolutely. We offer customization for dimensions, materials (Epoxy Resin, Ceramic, Steel), and colors to fit your specific lab environment.