Do you provide OEM services?
Yes, OEM services are available, including customized colors, logo printing, user manuals, and packaging design.
What is your standard lead time?
Normally 7-10 days after deposit is received, depending on the order quantity.
What is the Minimum Order Quantity (MOQ)?
Usually, it is 10 pieces, but we can accommodate smaller quantities if matched with other ongoing orders. Sample orders are also accepted.
What certifications do your products hold?
Our products are certified with ISO13485 and CE standards.
How is your after-sales support?
We generally offer a 1-year warranty. Our support team is available 24/7 via email, phone, or video call to assist with any technical needs.
How long does the battery last on a single charge?
The smart ring supports 4-7 days of continuous use with a single charge of approximately 20-80 minutes.